1. We’ve never seen this done before — how does pillow rejuvenation work?

Pillow rejuvenation has been around for nearly 65 years, widely used across the U.S. hotel market as a cost-effective and sustainable alternative during pillow maintenance.
In Australia, Dream Clean Pillows is proud to specialise in this niche service, helping hotels achieve significant cost savings, reduce waste, and maintain five-star comfort standards through professional pillow rejuvenation.

2. How many pillows can you process at one time?

We can comfortably process 200 pillows within 7–9 days.
If redistribution or top-ups are not required, turnaround times are even faster.

3. We’re outside NSW — do you offer this service in other states?

Yes, we do.
We can arrange pick-up and delivery logistics to Queensland and Victoria. A separate freight fee applies depending on distance — contact us to discuss your location and options

4. What is the ideal number of pillows per batch?

We recommend a minimum of 200 pillows per batch, as this allows housekeeping to coordinate room rotations efficiently during collection and return

5. We’ve never had this type of service — can we try it first?

Absolutely.
We offer a trial of 50 pillows for new clients, allowing you to experience the process and results before scheduling a full property rejuvenation. Introductory offers are available for first-time partners.

6. How long is our quote valid for?

All quotes are valid for 12 months, giving you flexibility to align with your budget cycles and peak periods. We’re happy to work around your operational schedule.

7. When do you pickup and deliver?

We operate 24/7, just like your hotel. Pick-up and delivery times are arranged to suit your housekeeping team and avoid disruption to guests

8. Are you onboarded with five-star hotel groups?

Yes. We are an approved vendor with leading hotel groups and have vendor IDs for streamlined ordering.
If we’re not yet registered with your group, we are procurement-ready and can provide all compliance documentation to begin working together.

9. How long do rejuvenated pillows last before needing another service?

Rejuvenated pillows typically maintain their quality for 2–3 years, depending on guest turnover and housekeeping rotation practices.
Each pillow is date-stamped for rejuvenation tracking, helping properties manage inventory and plan future cycles efficiently.

10. Can we select different firmness levels if we want to improve guest experience?

Yes. During rejuvenation, we can adjust the fill weight to achieve firm, medium, or soft comfort profiles.
This allows your property to customise pillows during rejuvenation.

11. What makes Dream Clean Pillows different?

We combine hotel-grade experience, rejuvenation at scale, and family-run care.
Every order is managed end-to-end — from pick-up to delivery — with precise quality control and documentation.
Our mission is simple: restore comfort, reduce waste, and create long-term value for every client.